All things provided or
fixed by us are completely tried and painstakingly pressed prior to delivery,
including the utilization of against static sacks/wrapping where material. On
the off chance that we get no correspondence from you, inside 7 days of
conveyance, in regards to any issues with the things, you are considered to
have gotten the things in full working request and without any issues.
Assuming that you wish
to return a thing under any condition this ought to be accounted for to us inside
7 days of conveyance. You then, at that point, have a further 7 days to return
the thing, with all bundling and documentation, for appraisal/investigation.
We will just approve
the arrival of a thing in the accompanying cases:
Damage when received
We offer an entire 12
Months return to put together guarantee with respect to all reconditioned,
administration trade, and new parts. So on the off chance that you have any
issues inside a year from the date of conveyance then, at that point, if it's
not too much trouble, contact our Customer Relationship Team who will be eager
to assist and disclose what you want to do straight away.
If it's not too much
trouble, see our guarantee page for full agreements.
Damaged in transit
In the event that
things are harmed on the way, this ought to be accounted for to us inside 7
days so we can furnish you with a substitution unit. In the event that there is
no accessibility for a substitution, the cost of the things, as paid, will be
discounted through the installment strategy utilized when the things were bought.
Carriage costs will likewise be discounted on the off chance that the harm was
because of our pressing or potentially our transporter.
The Customer should
not return any damaged items until they are instructed to do so by Quantum
First Automation Inc as they may be subject to inspection from the courier
company. If you suspect your order has been damaged in transit, Quantum First
Automation Inc will require photos of this damage to use as evidence in any
If you receive items
which do not match those ordered, you should contact us within 7 days to
arrange collection and return.
Should you wish to
return an item for any other reason than stated above we must be informed of
the return and reason for return in writing within 7 days of receipt of the
item. You then have a further 7 days to return the item in the original
condition and packaging which will enable them to be immediately fit for
re-sale. Returns of this nature will be subject to a 35% re-stocking fee.
This returns policy
excludes software and specially manufactured products.
You also may contact us at:
Address: 6691 Edwards Blvd, Mississauga, ON
L5T 2H8, Ontario, Canada